Privacy Policy
Last updated: 05/20/2026
This Privacy Policy explains how Places Remembered collects, uses, and protects your personal information when you visit our website, place an order, contact us, or leave a product review.
We respect your privacy. We do not sell your personal information to anyone.
1. Information we collect
When you use our website, we may collect the following information:
- Your name
- Billing and shipping address
- Email address
- Phone number, if provided
- Order details, including the canvas prints you purchase
- Customer review content, if you choose to leave a review
- Basic technical information, such as IP address, browser type, device information, and pages visited
We do not allow visitors to leave blog or website comments. However, customers may be able to leave product reviews.
2. How we use your information
We use your information to:
- Process and fulfill your canvas print orders
- Take payment securely through Stripe
- Arrange printing, packing, and delivery of your order
- Send order confirmations, shipping updates, and customer service messages
- Respond to questions or support requests
- Display product reviews, where you choose to leave one
- Improve our website, products, and customer experience
- Help prevent fraud, misuse, or unauthorized transactions
- Meet legal, tax, accounting, and regulatory obligations
3. Payments
Payments on our website are handled securely by Stripe. We do not store your full card number or payment card details on our website.
Stripe may collect and process payment information, billing details, and other information needed to complete your transaction, prevent fraud, and provide payment services. Stripe’s handling of your information is governed by Stripe’s own privacy policy, which you can find at:
If you leave a product review, the information you submit may be displayed publicly on our website. This may include your name or display name, rating, review text, and any other information you choose to include.
Please do not include private or sensitive information in a product review.
We may review, moderate, edit, or remove reviews where necessary, for example if they contain spam, offensive content, personal information, or content unrelated to the product.
5. Sharing your information
We only share your information where necessary to run our business and provide our services. This may include sharing information with:
- Stripe, to process payments
- Printing and fulfillment partners, to produce your canvas print
- Shipping and delivery providers, to deliver your order
- Website hosting, security, analytics, and email service providers
- Professional advisers, such as accountants or legal advisers, where necessary
- Authorities or regulators, if required by law
We do not sell your personal information.
6. Cookies and similar technologies
Our website may use cookies and similar technologies to help the site work properly, improve performance, remember preferences, support checkout functions, prevent fraud, and understand how visitors use the site.
You can usually control or disable cookies through your browser settings. Some cookies may be necessary for the website and checkout to function correctly.
7. Marketing emails
We will only send marketing emails where we are allowed to do so. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
We will still send essential service emails, such as order confirmations, payment confirmations, delivery updates, and customer support messages.
8. How long we keep your information
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including to fulfill orders, provide customer service, maintain business records, prevent fraud, and meet legal, tax, and accounting requirements.
Product reviews may remain on the website unless removed by us or unless you ask us to remove them.
9. Your privacy rights
Depending on where you live, you may have rights over your personal information, including the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your personal information, where legally possible
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
- Opt out of marketing emails
To make a privacy request, contact us at:
info@placesremembered.com
We may need to verify your identity before responding to certain requests.
10. Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
However, no website, payment system, or method of online transmission is completely secure, so we cannot guarantee absolute security.
11. Children’s privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it where appropriate.
12. International customers
If you order from outside the country where our business is based, your information may be processed in other countries, including by payment, printing, fulfillment, hosting, or delivery providers.
By using our website and placing an order, you understand that your information may be transferred and processed where necessary to complete your order and operate our business.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
14. Contact us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Places Remembered
info@placesremembered.com